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Company Profile

Faytech Ltd. specialises in the design, development, manufacturing and marketing of Touchscreen Monitors and Touchscreen PCs. With its roots in Germany, faytech today sells and supports Touch Monitors and Touch PCs on a worldwide basis. faytech offers German engineered products, manufactured in Asia with local service.

Faytech India is wholly operated and maintained by Siphen Technologies (P) Ltd. an authorised distributor of Faytech products in India.

History

Faytech's roots lay in Germany. Starting in 2002, Logitel GmbH developed and marketed electronic devices. In 2005, the company started to import Touchscreen displays. Within three years, Logitel GmbH became the leading Touchscreen supplier in Germany in its niche. In 2008 long-term sales and distribution contracts were established in Germany and part of the management team moved to Shenzhen to start a production facility in China and establish the faytech brand. In 2009, faytech ltd. was founded as a merger between German quality and development know-how and Chinese sourcing and manufacturing competencies. Beginning 2010 started faytech its first own production of Touch PCs in its own factory. Today all offered Touch Devices are solely designed and manufactured by faytech, produced on its own ISO 9001:2008 certified production lines.

Our Customers

The reference list of well-known German brands using Faytech Touchscreen Displays and PCs is substantial. For example, faytech´s products are in use by business units of T-Systems, Siemens, Bosch, Continental and Bavaria Film Studios, as well as by research institutes like the Max-Planck-Institut or the Institut für Luft-und Raumfahrt and many more.

Faytech´s Touchscreen Displays and PCs are used in a wide variety of applications. Customers use the faytech technology at home for house automation and media center applications; factories use the displays for controlling their machines; restaurants, bars and drugstores use the Touchscreen systems to make their sales processes more efficient. Faytech has already some real globetrotters like the IP65 Touch-PC series. It is used in America in car washing streets and washing centers (with SAW-option), in Brazil in police cars (vandalism secure), in Australia in outdoor POS (high brightness) and in Asia and Europe in numerous industry projects.

Our Passion

Based on its success in Germany, faytech started its global sales operation in 2011 and continues to build its reputation in the Touchscreen industry worldwide. A good reputation and high quality products to attractive prices help faytech to expand its market share and establish long term business relationships with suppliers as well as sales partner and users all over the world. At faytech, we always put our customer's needs first. Join faytech´s successful development as employee, delivery partner or sales partner and participate in our incredible growth – since 2005 our revenue grew every single year by at least 50%.

Development and Quality Guidelines

With strong development teams, one in Germany and one at faytech´s headquarter in China, faytech has strong development abilities, ensuring that our products are always at the technical forefront. In addition to the SGS guided ISO 9001:2008 certification of our factory, the German quality team is responsible for a stable supply of high quality parts. All products pass CE, FCC, ROHS and every faytech Touchscreen Display and PC is tested several times and is deemed to be completely operational and in perfect condition before leaving the factory. In addition, all RMA cases are recorded in Europe in a specially designed RMA tool. In conjunction with the by faytech used ERP system xTuple all productions ever made are easily reviewed and can be tracked back to each individual supplier/processed components. Because of this complete quality control chain - from material incoming inspection through production to after-sales analysis, faytech can make reliable statements regarding the own product quality. With the help of the online RMA-tool and xTuple's ERP management software all operations are constantly analyzed and the quality is steadily further improved.

Our Philosophy

Our goal is to listen to you and work with you to find the right solution to meet your needs. Innovation, fairness, direct communication with employees and customers, respect for the environment and a dedication to product quality are the cornerstones of faytech´s business philosophy? combined with an attractive price.

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